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Discusses under what circumstances a funeral provider may need a contract with a cemetery provider to provide either a good faith estimate of the cemetery costs or the actual costs.

Discusses whether funeral providers may routinely charge a fee for the refrigeration of bodies that is separate from the non-declinable basic services fee, and whether funeral providers may charge a...

Reiterates the long-standing policy that funeral providers may not require consumers to inspect and accept third-party merchandise.