The Business Center provides plain-language guidance to help businesses understand their responsibilities and comply with the law.
Displaying 41 - 60 of 111
Plain Language Guidance
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Table of Contents: Introduction Insurer Obligations Getting and Using Medical Information Adverse Action Notice Disposing of Consumer Report Information Other Considerations Non-Compliance Your...
Plain Language Guidance
The Consumer Review Fairness Act (CRFA) protects people’s ability to share their honest opinions about a business’s products, services, or conduct, in any forum, including social media. Is your...
Plain Language Guidance
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You just learned that your business experienced a data breach. Whether hackers took personal information from your corporate server, an insider stole customer information, or information was...
Plain Language Guidance
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Introduction The Buyers Guide Vehicle Information Dealer Information Optional Signature Line Warranty Information What About Service Contracts? What Do I Have to Give the Buyer At the Sale? Can the...
Plain Language Guidance
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Many Americans struggle to pay their credit card bills. Some turn to businesses offering “debt relief services” – for-profit companies that say they can renegotiate what consumers owe or get their...
Plain Language Guidance
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When people are struggling to pay their credit card bills, some turn to companies offering what are advertised as debt relief services. The Federal Trade Commission (FTC), the nation’s consumer...
Plain Language Guidance
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Digital Copiers are Computers Today’s generation of networked multifunction devices — known as “digital copiers” — are “smart” machines that are used for more than just copying; they can do everything...
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bus43-copier-data-security.pdf
(342.98 KB)
Plain Language Guidance
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Do you work with brands to recommend or endorse products? If so, you need to comply with the law when making these recommendations. One key is to make a good disclosure of your relationship to the...
Plain Language Guidance
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In an effort to protect the privacy of consumer information and reduce the risk of fraud and identity theft, a federal rule is requires businesses to take appropriate measures to dispose of sensitive...
Plain Language Guidance
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General Advertising Policies Under the FTC Act, advertising claims about feather and down products must be truthful, non-deceptive, and substantiated. Some states also have their own laws that deal...
Plain Language Guidance
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The Energy Labeling Rule requires manufacturers of certain appliances to disclose a product’s annual energy cost or efficiency information — based on Department of Energy (DOE) test procedures — on...
Plain Language Guidance
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These label templates can be used to create model-specific EnergyGuide labels. To download, click the appropriate label link below, and when prompted, save the file with the extension, ".ai" (unless...
Plain Language Guidance
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General Environmental Benefit Claims Marketers should not make broad, unqualified general environmental benefit claims like "green" or "eco-friendly." Broad claims are difficult to substantiate, if...
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Plain Language Guidance
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Eye care providers must give customers their contact lens prescriptions once the lens fitting is complete. If you are ready to sell lenses to the customer, that means the fitting is complete. Here are...
Plain Language Guidance
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Consumers who rely on online reviews of companies, products, and services should be getting a true and accurate picture of what other consumers think. If you operate a website or platform that...
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1006a_featuring-online-customer-reviews-508.pdf
(321.77 KB)
Plain Language Guidance
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Update on the U.S.-EU Safe Harbor Framework On October 6, 2015, the European Court of Justice issued a judgment declaring invalid the European Commission’s July 26, 2000 decision on the legal adequacy...
Plain Language Guidance
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An estimated nine million Americans have their identities stolen each year. Identity thieves may drain accounts, damage credit, and even put medical treatment at risk. The cost to business — left with...
Plain Language Guidance
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This compliance guide helps franchisors comply with the Federal Trade Commission’s amended Franchise Rule.
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bus70-franchise-rule-compliance-guide.pdf
(986.13 KB)
Plain Language Guidance
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As the name suggests, the purpose of the Federal Trade Commission’s Standards for Safeguarding Customer Information – the Safeguards Rule, for short – is to ensure that entities covered by the Rule...
Plain Language Guidance
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Suppose you meet someone who tells you about a great new product. The person says it performs wonderfully and offers fantastic new features that nobody else has. Would that recommendation factor into...
Displaying 41 - 60 of 111