Tag: Consumer Protection

Ticket broker Elite Events and its operators will pay $300,000 in civil penalties to resolve FTC allegations that the firm purchased millions of dollars’ worth of tickets to high-demand events by illegally circumventing measures designed to limit the number of tickets that can be purchased to a single event.

In June 2021, the FTC charged online marketer Trend Deploy with falsely promising consumers that it could quickly deliver facemasks and other personal protective equipment during the COVID-19 pandemic, then failing to deliver on customers’ orders or offer cancellations or refunds. The Commission is seeking refunds for consumers, as well as civil penalties. In June 2023, the FTC announced a summary judgment in its favor against the defendants.

In August 2025, the FTC Frank Romero, the operator of Trend Deploy,was required to turn over the remaining funds in his bank and retirement accounts as part of a settlement with the Federal Trade Commission. Romero failed to comply with a 2023 judgment stemming from an FTC lawsuit charging that he did not deliver personal protective equipment (PPE) as promised to consumers.

In July 2026, the FTC issued payments to consumers affected by Trend Deploy’s deceptive marketing.  

In December 2024, the Federal Trade Commission announced that it took action to stop a scheme that allegedly bilked millions of dollars out of consumers burdened with student loan debt by pretending to be affiliated with the U.S. Department of Education in violation of the FTC’s Impersonation Rule, collecting illegal advance fees, and making other deceptive claims.

The U.S. District Court for the District of Nevada entered a temporary restraining order on November 22, 2024 and a preliminary injunction against corporate defendant Superior Servicing on December 6, 2024. 

The FTC filed an amended complaint adding corporate defendants Sunrise Solutions USA LLC, Alumni Advantage LLC, Student Processing Center Group LLC, SPCTWO LLC, Accredit LLC and individual defendants Eric Caldwell and David Hernandez.

In September 2025, the FTC announced that Caldwell and Hernandez will be permanently banned from the debt relief industry and will be required to turn over their assets to resolve FTC charges that they helped operate an illegal student loan debt-relief operation. Additionally, Caldwell will be banned from the telemarketing industry, and Hernandez will be prohibited from violating the Telemarketing Sales Rule.

In February 2026, a federal judge entered an order against Dennise Merdjanian, an operator of the scheme, that permanently banned her from the debt relief industry and telemarketing following a settlement with the FTC.

In June 2026, a federal judge entered a default order against corporate defendants Superior Servicing LLC, Sunrise Solutions USA LLC, Alumni Advantage LLC, Student Processing Center Group LLC, SPCTWO LLC and Accredit LLC. resolving litigation against the remaining defendants in the case.

In January 2026, the Federal Trade Commission sued JustAnswer LLC and its CEO, alleging the online question-and-answer service deceives people seeking expert advice into enrolling in a monthly recurring subscription without obtaining consumers’ affirmative consent.

Alexander Mashinsky, the former CEO of cryptocurrency platform Celsius Network Inc. (Celsius), and his business partners, Shlomi Daniel Leon and Hanoch “Nuke” Goldstein, will pay a total of $16.5 million to resolve the Federal Trade Commission’s charges that they deceived users by falsely promising that deposits made to their cryptocurrency platform would be safe and always available.

Mashinsky and Leon have also agreed to a ban on marketing or selling products or services that can be used to deposit, exchange, invest or withdraw assets. Similarly, Goldstein has agreed to a ban on marketing or selling retail products or services that can be used to buy, sell, deposit, withdraw, distribute or trade cryptocurrency. 

The Federal Trade Commission and the State of Nevada are taking action to stop a wide-ranging investment training and business venture scam that has bilked consumers out of more than $1.2 billion. According to the complaint filed by the FTC and the Nevada Attorney General, the scam currently operates as IYOVIA and has also used the brand names IM Mastery Academy, iMarketsLive, and IM Academy (collectively, “IML”).

On Aug. 7, 2025, the FTC announced that three of the defendants, Global Dynasty Network, LLC, Jason Brown, and Matthew Rosa, agreed to a settlement of the allegations.

In August 2025, a U.S. District Court judge in Nevada has issued a preliminary injunction against the three companies that executed the IM Mastery Academy schemes and the two individuals who have led it, halting their activities and requiring them to preserve their assets.

Following settlements with several other defendants, in September 2025, the FTC announced proposed settlements with defendants Alex Morton and Brandon Boyd. 

In May 2026, the FTC announced settlements with five individual and corporate IM Mastery Academy defendants, including ringleaders Chris and Isis Terry.

Nevada-based Vanilla Chip LLC, which does business as TruHeight, and its two principals, Eden Stelmach and Justin Rapoport, have agreed to settle the Federal Trade Commission’s charges that they deceptively advertised the effectiveness of a range of supplements touted as supporting height growth in children and teenagers, and relied on reviews that were written by their own employees, or by consumers who were offered a free product or discount in return for writing a 5-star review. 

The Federal Trade Commission secured $12 million in penalties to settle charges alleging that Edwards Lifesciences Corp. acquired medical device maker JC Medical from Genesis MedTech Group Limited without complying with the notification and waiting period requirements of the Hart-Scott-Rodino Act (HSR).

Under the terms of a proposed final judgment Edwards, including former Genesis subsidiary JC Medical, will pay a $10 million penalty. Genesis will pay a $2 million penalty. Edwards will also be subject to additional terms including prior notice requirements. The combined $12 million penalty is the largest ever for failing to make an HSR filing.

RentGrow, a provider of consumer reports for tenant screening, will be required to pay $2.25 million to settle Federal Trade Commission allegations that the company violated the Fair Credit Reporting Act (FCRA), including by failing to use reasonable procedures to ensure the accuracy of its reports, and the FTC Act.