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DoNotPay
The FTC is taking action against DoNotPay, a company that claimed to offer an AI service that was “the world’s first robot lawyer,” but the product failed to live up to its lofty claims that the service could substitute for the expertise of a human lawyer.
DoNotPay has agreed to a proposed Commission order settling the charges against it. The settlement would require it to pay $193,000, provide a notice to consumers who subscribed to the service between 2021 and 2023 warning them about the limitations of law-related features on the service. The proposed order also will prohibit the company from making claims about its ability to substitute for any professional service without evidence to back it up.
In January, 2025, the Commission finalized an order requiring DoNotPay to stop making deceptive claims about the abilities of its AI chatbot.
Concurring Statement of Commissioner Melissa Holyoak, Joined by Chair Lina M. Khan In the Matter of DoNotPay, Inc.
FTC Staff Report Finds Large Social Media and Video Streaming Companies Have Engaged in Vast Surveillance of Users with Lax Privacy Controls and Inadequate Safeguards for Kids and Teens
Statement of Chair Lina M. Khan Regarding the Social Media and Video Streaming Service Providers Privacy Report
FTC Submits Comment to FCC on Work to Protect Consumers from Potential Harmful Effects of AI
FTC Issues Orders to Eight Companies Seeking Information on Surveillance Pricing
Joint Statement on Competition in Generative AI Foundation Models and AI Products
FTC, DOJ, and International Enforcers Issue Joint Statement on AI Competition Issues
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