The legal library gives you easy access to the FTC’s case information and other official legal, policy, and guidance documents.
Statement of Chair Lina M. Khan Joined by Commissioner Rebecca Kelly Slaughter and Commissioner Alvaro Bedoya in the Matter of Chevron Corporation and Hess Corporation
DoNotPay, Inc..; Analysis of Proposed Consent Order To Aid Public Comment
Agency Information Collection Activities; Proposed Collection; Comment Request; Extension (COPPA Rule)
2409006 Informal Interpretation
Concurring Statement of Commissioner Melissa Holyoak, Joined by Chair Lina M. Khan In the Matter of DoNotPay, Inc.
Dissenting Statement of Commissioner Andrew N. Ferguson Joined by Commissioner Melissa Holyoak In the Matter of Rytr LLC
Concurring Statement of Commissioner Andrew N. Ferguson In the Matter of DoNotPay, Inc.
Dissenting Statement of Commissioner Melissa Holyoak Joined by Commissioner Andrew N. Ferguson In the Matter of Rytr, LLC
DoNotPay
The FTC is taking action against DoNotPay, a company that claimed to offer an AI service that was “the world’s first robot lawyer,” but the product failed to live up to its lofty claims that the service could substitute for the expertise of a human lawyer.
DoNotPay has agreed to a proposed Commission order settling the charges against it. The settlement would require it to pay $193,000, provide a notice to consumers who subscribed to the service between 2021 and 2023 warning them about the limitations of law-related features on the service. The proposed order also will prohibit the company from making claims about its ability to substitute for any professional service without evidence to back it up.
In January, 2025, the Commission finalized an order requiring DoNotPay to stop making deceptive claims about the abilities of its AI chatbot.